I came upon this article in the New York Times when doing research for a blog post.   I figured, what better way to introduce a new “productivity” category?  These are some astonishing figures:

the cost of unnecessary interruptions is $650 billion per year

This is mostly mundane matters, in large part dealing with email, IM, SMS, etc.  The majority of the cost is in the time it takes to get back to work

28% of a workday is spent in interruptions

For those familiar with Stephen Covey’s quadrant, this is in the “Not Important, Not Urgent” category.  Another 20% is spent in meetings (though whether these are important or ugent is not addressed), and part of 25% is spent writing “productive” emails.  This is almost 3 hours in a 10 hour workday.
On the email side, new terms are hitting the street such as “email apnea” (the condition of holding your breath when you realize you have 300 new emails), and “email bankruptcy” (where you have so many emails you have to delete your inbox and try again.)   Gmail recently added a “take a break” feature in Gmail, which locks you out of your mail for 15 minutes.

In light of this, I’ve decided to add a few more things to my list of email productivity.

(more…)